Oxfordshire County Council : Social Care Provider Engagement

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Welcome to the new Oxfordshire County Council Social Care Engagement Hub.

This is a place for us to share information, consult and co-produce with you and above all discuss what we can all do to improve the lives of the residents of Oxfordshire.

As we develop this space you will find polls, news items, consultations and discussion boards so please make use of it and so please...

Please be sure to leave your comments in the guestbook.

Welcome to the new Oxfordshire County Council Social Care Engagement Hub.

This is a place for us to share information, consult and co-produce with you and above all discuss what we can all do to improve the lives of the residents of Oxfordshire.

As we develop this space you will find polls, news items, consultations and discussion boards so please make use of it and so please...

Please be sure to leave your comments in the guestbook.

  • Workforce News: Priority Driving Test information

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    Following the queries raised at our round table in September. please find below the latest advice received in relation to booking priority test slots for mobile emergency workers.

    Booking DVSA tests for mobile emergency workers

    The government published roadmap sets out that driving tests and theory tests in England will restart (as part of step 2) no earlier than 12 April 2021. During this period, Driver and Vehicle Standards Agency (DVSA) will continue to offer their services for mobile emergency workers only.

    The following information can be downloaded here to be shared as appropriate.

    This service is only available in England and Wales. Applications must come from an employer and should be coordinated through a single point of contact within the organisation. We will not accept applications from the individuals who require the test.

    To be eligible for this service the individual must:

    • respond to ‘threats to life’ as part of their role

    • need to drive as part of their role (this does not include commuting)

    • be ready to take their test before 12 April 2021.

    Arranging a practical driving test

    Your employee must already have practical test booking on the DVSA service before you can apply for them to have a mobile emergency worker test.

    To apply for a mobile emergency service driving test for your employee, email us at MEWApp@dvsa.gov.uk using your organisation’s email. Please do not share the email address with your employee as this is a restricted service.

    Your email will need to include:

    • employee’s name

    • employee’s job role

    • employee’s driving licence number

    • the type of test they require

    • driving test booking reference number

    • current driving test date

    • the reason why the individual requires the licence to carry out the duties of their role. This should not include commuting to work.

    • which driving test centres they would prefer to take the test from

    • any dates when the candidate is unavailable

    Arranging a theory test

    To apply for a mobile emergency service theory test for your employee, email us at MEWtheorytest@dvsa.gov.uk using your organisation’s email. Please do not share the email address with your employee as this is a restricted service.

    Your email will need to include:

    • the number of tests required

    • the type (category)of test required

    • the reason why your employee requires the licence to carry out the duties of their role (this should not include commuting to work

  • NFP WORKSHOPS

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    NFP WORKSHOPS

    We run affordable training courses for charities, schools, healthcare and public sector organisations.

    WORKSHOPS THIS WEEK

    • Mon 27 Nov 2023 - Bid Writing
    • Tue 28 Nov 2023 - Major Donor Fundraising
    • Wed 29 Nov 2023 - Legacy Fundraising
    • Thu 30 Nov 2023 - Recruiting and Managing Volunteers
    • Fri 01 Dec 2023 - Charity Finance

    BOOKING DETAILS

    Workshops are held online via Zoom. 10.00 to 12.30 on a single date. There is a break 11.10 to 11.20.

    Multiple dates shown are alternative dates. Each workshop costs £95 per participant. There are no discounts available. Our website contains booking links allowing you to pay by debit card, credit card, PayPal or Google Pay. Google nfp workshops to go to our website. If you can’t book online we can accept BACS payments. Please send the workshop names, workshop dates, participant names, participant email addresses and your postal address to paybybacs1@nfpmail1.co.uk

    WORKSHOP FORMAT

    Workshops consist of talk, questions and answers. There are no power points or audio visuals. There are no break out sessions, role playing exercises or group activities. Participants are not expected to introduce themselves. Workshops run better if participants are on video but it is not compulsory. Each workshop follows a script. By using scripts more topics can be covered in less time with complete accuracy. Participants are sent a copy of the script by email after the workshop. The trainer may add unscripted remarks during the workshop to liven things up. Workshops do not require prior knowledge. Everything is explained in everyday language. Jargon and acronyms are kept to a minimum.

    QUESTIONS

    We do not offer in house courses, courses on other topics, bid writing services or consultancy services. If you have a question please email question1@nfpmail1.co.uk If you wish a phone chat please send your name, number and available times to callback1@nfpmail1.co.uk

    230 REVIEWS FROM PAST PARTICIPANTS

    Our website includes 230 reviews from past participants together with the names of their organisations and the dates they submitted their comments. Google nfp workshops to go to our website.

    BID WRITING

    MON 27 NOV 2023 MON 11 DEC 2023 MON 08 JAN 2024

    MON 22 JAN 2024 MON 05 FEB 2024 MON 19 FEB 2024

    Do you know the most common reasons for rejection? Are you gathering the right evidence? Are you making the right arguments? Are you using the right terminology? Are your numbers right? Are you learning from rejections? Are you assembling the right documents? Do you know how to create a clear and concise standard funding bid? Are you communicating with people or just excluding them? Do you know your own organisation well enough? Are you thinking through your projects carefully enough? Do you know enough about your competitors? Are you answering the questions funders will ask themselves about your application? Are you submitting applications correctly?

    INTRODUCTION TO FUNDRAISING

    TUE 09 JAN 2024 TUE 06 FEB 2024

    The workshop is for people who wish to move into fundraising, have just started in fundraising or have responsibilities for fundraisers. We examine each of the different areas of fundraising - public donors, major donors, legacies, trusts and corporates. We explain how the different areas fit together and support each other to create a balanced fundraising effort. We look at how much investment each area of fundraising requires, what returns to expect and how long it is likely to take to achieve those returns. We examine what the rest of your organisation could be doing to help make your fundraising more successful.

    CORPORATE FUNDRAISING

    TUE 12 DEC 2023 TUE 23 JAN 2024 TUE 20 FEB 2024

    Who are these companies? Why do they get involved? What do they like? What can you get from them?

    What can you offer them? What are the differences between donations, sponsorship, advertising and cause related marketing? Are companies just like trusts? How do you find these companies? How do you research them? How do you contact them? How do you pitch to them? How do you negotiate with them? When should you say no? How do you draft contracts? How do you manage the relationships? What could go wrong? What are the tax issues? What are the other considerations?

    TRUST FUNDRAISING

    WED 10 JAN 2024

    Are you applying to the right trusts? Are you applying to enough trusts? Are you asking for the right amount of money? Are you applying in the right ways? Are your projects the most fundable projects? Are you carrying out trust fundraising in a professional way? Are you delegating enough work? Are you highly productive or just very busy? Are you looking for trusts in all the right places? How do you compare with your competitors for funding? Is the rest of your fundraising hampering your bids to trusts? Do you understand what trusts are ideally looking for?

    MAJOR DONOR FUNDRAISING

    TUE 28 NOV 2023 WED 24 JAN 2024

    Major Donor Characteristics, Motivations and Requirements. Researching and Screening Major Donors.

    Encouraging, Involving and Retaining Major Donors. Building Relationships with Major Donors. Major Donor Events and Activities. Setting Up Major Donor Clubs. Asking For Major Gifts. Looking After and Reporting Back to Major Donors. Delivering on Major Donor Expectations. Showing Your Appreciation to Major Donors. Fundraising Budgets and Committees.

    LEGACY FUNDRAISING

    WED 29 NOV 2023 WED 07 FEB 2024

    Why do people make legacy gifts? What are the ethical issues? What are the regulations? What are the tax issues? What are the statistics? What are the trends? How can we integrate legacy fundraising into our other fundraising? What are the sources for research? How should we set a budget? How should we evaluate our results? How should we forecast likely income? Should we use consultants? How should we build a case for support? What media and marketing channels should we use? What about in memory giving? How should we setup our admin systems? What are the common problems & pitfalls?

    FUNDRAISING REGULATIONS AND GDPR

    WED 13 DEC 2023 WED 21 FEB 2024

    The workshop looks at who the regulatory bodies for fundraising are and what they regulate. We examine GDPR, PECR and the other regulations governing fundraising activities. We describe each of the most important procedures to follow. Past enforcement actions and the penalties issued to organisations that broke the rules are described. We explain how to prepare a check list of points you need to ensure that your organisation follows. We look at how best to explain the regulations throughout your organisation and ensure that they are followed by staff, trustees, volunteers and supporters.

    RECRUITING AND MANAGING VOLUNTEERS

    THU 30 NOV 2023 THU 11 JAN 2024 THU 08 FEB 2024

    An introduction to recruiting and managing volunteers within organisations. Topics Covered : Who Volunteers - What Volunteers Do - Why People Volunteer - Getting People Involved - Trends - Responding to Trends - Volunteering Plans - Tough Questions - Mission Statements - Avoiding Problems - Legal Issues - Expenses & Benefits - Volunteer Roles - Recruiting Volunteers - Diversity - Increasing Diversity - Selecting Volunteers - Interviews - Checks & References - Training & Support - Managing Volunteers - Policy Documents - Feedback - Volunteer Problems - Retaining Volunteers - Volunteer Recognition - Getting Started - Best Projects - Key Volunteers

    MANAGING STAFF

    THU 14 DEC 2023 THU 25 JAN 2024 THU 22 FEB 2024

    An introduction to the concepts and issues of managing staff within organisations. Topics Covered :

    Leadership - Standards - Direction - Leadership Styles - Motivating Staff - Job Design - Recognition Principles - Enhancing Engagement - Organising Staff - Job Definitions - Building Teams - Team Performance

    - Delegating Work - Expert Tasks - Staff Development - Designing Jobs - Managing Performance - Performance Reviews - Skills Development - Coaching - Mentoring - Managing Change - People Problems - Respecting People - Disciplinary Issues - Unfair Dismissal - Dismissal Steps - Negative Behaviour - Under Performance - Absenteeism - Long Term Absence - Poor Timekeeping - Challenging Conversations

    CHARITY FINANCE

    FRI 01 DEC 2023 FRI 12 JAN 2024 FRI 09 FEB 2024

    An introduction to the principles of finance and accountancy within charities. Topics Covered : Regulators - Management Accounts - Annual Accounts - SORP - Accruals Accounting - Fund Accounting - Designated Funds - Managing Money - Donated Income - Primary Purpose Trading - Capital Growth - Core Costs - Cash Flow - Reserves - Charity Accounting Systems - Salaries - Checks & Controls - Income - Final Accounts - Public Benefit - Audits - Independent Examination - Qualified Reports - Budgets - Management Meetings - Presenting Accounts - Fundraising & Finance - Gift Aid - VAT Benefits - Trading Income

    PROJECT MANAGEMENT

    FRI 15 DEC 2023 FRI 26 JAN 2024 FRI 23 FEB 2024

    An introduction to the principles and issues of project management within organisations. Topics Covered :

    Project Phases - Scoping - Objectivity - Project Teams - Project Terms - Lean Approach - Logical Framework - Critical Path Diagrams - Pert Diagrams - Gantt Charts - Preparation - Outputs & Outcomes - Stakeholder Analysis - Context Charts - Project Plans - Task Language - Milestones - Dependencies - Changing Plans - Managing Cash Flow - Overheads - Staff Costs - Cash Flow Forecasts - Spending Processes - Financial Reporting - Risk Management - Slippage - Audit Trails - Communication Lists - Evaluation - Wrapping Up Projects - Celebrating Achievements

    NFP Workshops 18 Blake Street York YO1 8QG

  • Data Security Protection Toolkit, In-person Events

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    Supporting Care Providers with their Digital Transformation Journeys...

    As you know we are working hard to promote and publicise the DSPT within the provider market across Berks, Oxon & Bucks, as well as providing tailored support to help providers complete the toolkit.

    We are making great progress, and since starting the project 2 years ago we have moved from 2% of CQC registered Adult Social Care providers across BOB having an in-date toolkit, to 67.77%. Having said that, this still leaves over 30% of the provider market without a toolkit, and information potentially at risk. We are doing all we can to target and support these providers.

    We're pleased to let you know that we are hosting 2 FREE face to face events in November and we would be most grateful of your help publicising these to providers – via email, at network meetings, via telephone or face to face. However you can get the messaging out there! See flyer attached here.

    Navigating Digitisation for the Tech Terrified

    Thursday 16th November, 1pm-4:15pm @ Thame Barns Centre, Thame, OX9 3AJ

    Perfect for providers who are early on in their digital journey and want to know more about how and why they should move forwards with digitisation. We’ll cover everything from the basics of data and cyber security, to how digitisation is linked to regulation and the all important CQC inspections. As well as hearing real life examples of how digitisation has transformed other adult social care businesses.

    Guest Speakers include: CQC National Regulatory Policy Managers, DataGuard – Data & Cyber security Specialists, BOB ICB Digital Social Care Records Team.

    If you'd like to share a link to the event please copy and paste this link here: https://www.eventbrite.co.uk/e/732836793577

    Walk Through the Data Security and Protection Toolkit (DSPT) – in-person workshop

    Wednesday 22nd November 2023, 11am – 2pm @ Thame Barns Centre, Thame, OX9 3AJ

    Providers can bring their laptop and work through the toolkit question by question whilst enjoying some tasty refreshments. This is a chance for providers to complete their toolkit as much as they can and take away a tailored action plan to help them complete it in their own time.

    If you'd like to share a link to the event please copy and paste this link here: https://www.eventbrite.co.uk/e/73331172410

    With thanks for your support,

    Fiona Florey

    Project Manager

    on behalf of OACP, BCA and MKB Care Associations

    This offer of support is part of the Better Security, Better Care programme, funded by NHS Transformation Directorate (formerly NHSX) to support data and cyber security across the adult social care provider sector.

    Supporting Care Providers with their

    Digital Transformation Journeys...

  • Advice Services

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    We recently held an Oxfordshire advice services sector engagement workshop where we captured the views of stakeholders around current advice services and what future provision could look like.

    We are keen to find out the views of people that have used advice services in Oxfordshire.

    Please share the following link: https://letstalk.oxfordshire.gov.uk/advice-services to access information about services and the survey.

    We would be grateful if you could promote this survey as widely as possible with the people you are or have worked with.

    The survey closes on 30 November 2023.

  • CQC is changing

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    New assessments starting from 21 November in our South region




    From 21 November we will start using our new single assessment framework in our South region.

    Between 21 November and 4 December we will undertake a small number of planned assessments with 14 early adopter providers, whilst continuing to respond to risk. We will then expand our new assessment approach to all providers based on a risk-informed schedule.

    We are sharing more information with providers in the south separately and will be in touch with providers in other areas of the country to confirm when we'll start using our new approach with them shortly.

    NOTE: At this stage our new assessment approach will not apply to services we do not rate or NHS trust well-led assessments. We'll be in contact with those providers with the detail of how we'll roll out our new approach with them.

    The South region includes services registered in these counties: Berkshire, Buckinghamshire, Cornwall, Devon, Dorset, Gloucestershire, Hampshire, Kent, Oxfordshire, Somerset, Surrey, Sussex and Wiltshire.

    Catch up on our latest webinar

    In the second of our 'CQC is changing' webinar series, you can hear from Amanda Hutchinson, Head of Policy, Regulatory Change and Dave James, Head of Adult Social Care Policy.

    Amanda and Dave introduce quality statements and evidence categories, and the role they play in our new regulatory approach.

    We talked through where these two elements fit in the wider new regulatory approach and what guidance is available to help you understand them. Sharing example quality statements to explore how we’ll use evidence categories to identify specific sources of evidence to use in our assessments.


    How well do you understand how we're changing


    To make sure we're sharing the right information at the right time about our new regulatory approach we'd like to understand how well you understand what we're changing.

    Your feedback will mean we can give you more helpful information about our new regulatory approach.



    Share your feedback on our latest guidance


    We've recently published some new provider guidance that describes the evidence we'll use to assess individual quality statements for different types of providers.

    We want to make sure this guidance gives you the information you need to understand this part of our new approach.

    To help us understand that we'd like your feedback on the guidance.





  • OxTrail - Something oxtraordinary is coming to Oxfordshire Summer 2024…

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    OxTrail is Oxfordshire’s first ever sculpture trail, raising funds for Sobell House Hospice.

    A team of over 30 life sized ox sculptures will be herded into positions throughout Oxford in the summer of 2024, creating an engaging, exciting event for the city its residents, businesses and visitors.

    Each of the oxen will be uniquely decorated by local and international artists to form a vibrant and family friendly trail. Across eight weeks, OxTrail will encourage locals and visitors of all ages to explore Oxford’s iconic attractions, find some hidden gems, and engage with the community.

    Care home fundraising

    To get involved, you’ll need to commit to a fundraising target to help cover the cost of the fibreglass ox that you get to keep afterwards. We are asking each home to raise £1,000 to take part. You could ask for the support of local businesses. We will provide fundraising resources, advice and support, as well as a blank mini ox (approx 1.3m ( x 0.8m ( x 0.4m (width), ready for your residents to paint with your own unique design.

    Resources will be available to support engagement with OxTrail for residents, loved ones and staff aswell as information about Sobell House, its services and support

    Finally, we will provide tools to help with the creation of your fabulous ox design.

    More information can be found here or by emailing oxtrail@sobellhospice.org. The registration form can be downloaded here.

    We need your help to get mooo-ving across Oxfordshire!

  • All-Age Unpaid Carers Strategy for Oxfordshire

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    The All-age Unpaid Carers Strategy for Oxfordshire is for anyone who regularly supports another person on an unpaid basis – whether that be a friend, child with additional needs, loved one, parent, sibling, or a combination of these people.

    This strategy has been co-produced with 1,600 adult and young carers along with stakeholders from Oxfordshire County Council, Carers Oxfordshire and many other partners from Oxfordshire County Council’s health and the voluntary sector.

    As a care provider we would like you to ensure that you include unpaid carers within your satisfaction surveys. We'd particularly like you to ask for their experience with the following:

    • When I need to talk to the care provider do I get a prompt response?
    • Are my queries normally resolved to my satisfaction when it’s a care agency matter?
    • How can the agency improve the responses it makes to your needs as the family relative, carer friend?

    Our Quality Improvement Team will capture this as feedback through our monitoring of your services and it will help us all to help improve the experience of these vital carers.

  • Flu and COVID-19 autumn vaccine programmes brought forward

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    You may have seen the announcement by NHSE in regard to the upcoming autumn vaccination program. Due to a COVID-19 variant of concern the start date of the program has been brought forward to the Monday 11th September.

    The ICB is working with providers to ensure all care homes have a dedicated provider to ensure full coverage. The provider may be a GP, pharmacy, or a hospital team.

    We ask that care home managers work with providers to accommodate clinics at pace, ensuring any family involvement if required, i.e., where power of attorney is in place, is supported prior to the vaccination visit date.

    All front-line health and social care staff are eligible for a vaccination - we have seen an increase in staff sickness across the system related to covid and would urge all staff to come forward for their vaccination. Staff can go to their GP, a participating pharmacy, or in some area's a hospital hub.

    Booking online via the National Booking Service will be available from Monday 18th September.

    Should you have any questions or queries in relation to this, please email bobicb-bw.bob-carehome@nhs.net

    Thank you all for your continued support.

    Zo Woods

    BOB ICB All age Palliative and End of Life Care (PEoLC) and Care Homes Programme Lead

    Buckinghamshire, Oxfordshire and Berkshire West Integrated Care Board

  • The new Joint Strategic Needs Assessment has gone live!

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    The Health and Wellbeing Board has just produced the 2023 Joint Strategic Needs Assessment (JSNA) which is designed to inform local decision-making, by identifying community needs, so that they can be met by service provision. It provides the intelligence that will inform the Joint Local Health and Wellbeing Strategy (in development) which, in turn will identify priorities for action to improve the health and wellbeing of Oxfordshire’s residents and reduce health inequalities.

    You can use the JSNA to:

    • find out about the key issues affecting the health and wellbeing of your local community
    • identify demographic groups and geographical areas that need targeted support
    • provide evidence of local needs to support funding applicaitons and inform research projects

    View the JSNA at Oxfordshire Insight, and use the interactive tools to explore data on different topics and local communities.

    Key findings from this year’s report include:

    Population and Demographics

    • Between 2011-2021 Oxfordshire’s population increased by 10.9%, above the growth in England (6.6%).
    • The population from mixed or multiple ethnic groups has increased by 71% over the past 10 years.

    Start Well

    • Most children in Oxfordshire, assessed as part of the Healthy Child Programme development review around their second birthday, reached a good level of development in five key areas. However, children living in areas with higher income deprivation had a lower (worse) than average good level of development.
    • The number of mental health referrals for young people has increased, especially for those aged 10-19.
    • There are clear inequalities for childhood obesity by deprivation, sex, and ethnic group. Data shows that children were more likely to be obese in more deprived areas of Oxfordshire.

    Living Well

    • Oxfordshire’s population is relatively healthy and does better or similar to the national average on most public health indicators.
    • Some health conditions are above the national average, including cancer and osteoporosis.
    • But there are pockets of deprivation and wide inequalities in health and wellbeing.

    Age Well

    • Oxfordshire’s population is ageing, a trend that is predicted to continue.
    • There are clear inequalities in life expectancy across Oxfordshire. Males living in more affluent areas of the county are expected to live around 11 years longer than those in poorer areas. For females, this gap is around 12 years.
    • In 2021-22 the rate of hospital admissions due to falls was above the national average.
    • Oxfordshire was ranked the loneliest county compared with its statistical neighbours.
  • Making Every Contact Count (MECC)

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    Oxfordshire County Council’s Public Health team are working on the strategic roll out of making every contact count (MECC) by supporting organisations and services across Oxfordshire to embed MECC in their everyday work.

    Would you/your staff like to be more confident talking about health with the people you support?

    Would you/your staff like to support people to make positive changes to their health and wellbeing?

    If so, MECC training could be the answer!

    MECC is about utilising the day-to-day interactions we have with others to help people make positive changes to their physical and mental health and access the support they need.

    MECC training is available to support staff to gain the skills and confidence needed to have conversations with others about health and wellbeing and then signpost to support services. Public Health are calling all organisations and services that have contact with the public to undertake MECC training. The training is designed to support staff to make the most of their everyday conversations and respond appropriately to cues for issues that come up in conversations and may be affecting people’s wellbeing such as money worries, finding a job, mental health and changes to lifestyle such as healthy eating or stopping smoking.

    A MECC interaction takes a matter of minutes and is not intended to add to existing busy workloads, rather it is structured to fit into and complement existing conversations.

    The nationwide MECC initiative is led by NHS England and Office for Health Improvement and Disparities (formerly known as Public Health England).

    There are various MECC training models to choose from:

    • An e-learning MECC module (approximately one hour) provided by NHS England
    • An online face-to-face MECC practice training session on Microsoft Teams with a MECC trainer (approximately two to three hours)
    • MECC train-the-trainer courses for those who are interested in cascading training to their own team and would like to become a MECC trainer. These consist of four two-hour online interactive sessions. You’ll become a member of the MECC trainer network and be invited to other CPD and behaviour change focussed events. Organisations who are willing to cascade MECC training to their staff are encouraged to undertake the MECC train-the-trainer course.

    The MECC training on offer in Oxfordshire is accredited by the national CPD accreditation body and the Health Education England (HEE) Behavioural Insights team (HEE has recently merged with NHS England).

    To book a place on the MECC training, please email bobicb.personalisedcaretraining@nhs.net. To book a place on the MECC train-the-trainer course, please email clare.hodsdon@nhs.net. Depending on numbers, bespoke sessions can also be arranged for your team.

    If you’d like to find out more about MECC in general, please email Imogen Coningsby in Oxfordshire County Council’s Public Health team.

Page last updated: 15 May 2024, 09:46 AM